Privacy Policy

Last updated: July 7, 2025

This Privacy Policy describes how kinxara.com (“the Website”, “we”, “us”, or “our”) collects, uses, and discloses your personal data when you visit kinxara.com (the “Website”), use our services, make a purchase, or otherwise interact with us in relation to the Website (collectively, the “Services”).

In this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose personal information we have collected.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal, regulatory, or operational reasons. We will post the revised policy on our Website, update the “Last updated” date, and take any other steps required by law.

How We Collect and Use Your Personal Data

To provide the Services, we collect and use personal information as described below. The types of information we collect vary depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce our terms, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Data We Collect

Information You Provide Directly:

This includes:

  • Contact Information: Name, address, phone number, and email address.
  • Order Information: Billing/shipping address, payment confirmation, email, and phone.
  • Account Details: Username, password, security questions.
  • Customer Support Data: Information you submit in communications with us.

Some features may require you to provide this information. If you choose not to, certain functions of the Services may be unavailable.

Information Collected Automatically:

We may automatically collect certain usage data through cookies, pixels, and similar technologies. This includes:

  • Device and browser information
  • Network connection data
  • IP address
  • Interaction data (e.g., how you use the Website)

Information from Third Parties:

We may receive information about you from:

  • Platform providers like WooCommerce
  • Payment processors (e.g., bank or card information for transaction processing)
  • Marketing and analytics partners using tracking technologies

All such data will be handled according to this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services:

We use your personal data to:

  • Process payments and fulfill orders
  • Notify you about account activity, returns, or transactions
  • Manage your account
  • Coordinate shipping and returns
  • Improve your shopping experience

WooCommerce may also link your account with other WooCommerce services you use. In such cases, your data is processed under WooCommerce’s own privacy policies.

Marketing and Advertising:

We may use your data to send promotional messages (via email, SMS, or post) or show you relevant ads. If you’re located in the EEA, this is based on our legitimate interest under Article 6(1)(f) of the GDPR.

Security and Fraud Prevention:

We use personal data to detect and prevent fraud or unlawful activity. You are responsible for keeping your login credentials secure. If you suspect a breach, please contact us immediately.

Customer Support and Service Improvement:

We use your data to provide support and improve our services based on our legitimate interest in maintaining customer relationships under Article 6(1)(f) GDPR.

Cookies

We use cookies on our Website to operate and improve the Services. For details on WooCommerce-related cookies, see their Cookie Policy : WooCommerce Cookies Documentation – WooCommerce.

You can manage or disable cookies via your browser settings. Blocking cookies may affect functionality and user experience.

How We Share Personal Data

We may share your personal data under the following conditions:

  • With service providers, e.g., IT, payment, fulfillment, and customer support
  • With business and marketing partners under their own privacy policies
  • With your consent, e.g., social media integrations
  • Within our corporate group, in our legitimate interest
  • During business transfers, legal proceedings, or regulatory obligations

We disclose the following categories of personal data:

Category

Recipients

Identifiers (e.g., contact, account info)

Service providers, affiliates, marketing partners

Commercial data (e.g., orders, returns)

Payment processors, logistics providers

Network activity data (e.g., usage)

Analytics providers, web hosting platforms

Location data (e.g., from IP addresses)

Technical service providers, advertising partners

We do not sell or share your sensitive personal data without your consent.

User-Generated Content

You may be able to submit product reviews or other content in public areas of the Services. These are visible to anyone and are not subject to our control. We are not responsible for how others use or disclose this information.

Third-Party Websites and Links

Our Website may contain links to third-party sites. We are not responsible for their privacy or security practices. Please read their policies before sharing data.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect data from individuals under 16. If you are a parent or guardian and believe your child has provided data, contact us to request deletion.

Data Security and Retention

We implement reasonable safeguards, but no system is 100% secure. Do not send sensitive data over insecure channels.

We retain personal data only as long as necessary for account management, service provision, legal compliance, or dispute resolution.

Your Rights

Depending on your location, you may have the following rights:

  • Access – Request information about how we use your data
  • Deletion – Request deletion of your data
  • Correction – Request correction of inaccurate data
  • Portability – Request a copy of your data
  • Restriction/Objection – Ask us to limit or stop data processing
  • Withdraw Consent – Withdraw consent at any time
  • Appeal – Appeal if we reject your request
  • Marketing Preferences – Opt out via the unsubscribe link in emails

You can exercise your rights as described on our Website or by contacting us below. We may need to verify your identity before processing your request.

You may also designate an authorized agent to submit requests on your behalf. We may request proof of authorization.

Complaints

If you have concerns about how we handle your data, please contact us. If you’re unsatisfied with our response, you may contact your local data protection authority. A list of EEA supervisory authorities is available hereOur Members | European Data Protection Board

International Users

We may transfer your data outside your country of residence. For data transfers outside the EEA or UK, we rely on standard contractual clauses or other recognized transfer mechanisms unless the destination is deemed adequate under applicable law.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: kinxara@outlook.com
Address: Feldbreiteweg 5, 6032 Emmen, Switzerland

Unless otherwise specified, we are the data controller of your personal information.